Hasava’s Ice Crystal Cube Puzzle: A Domovoy’s Three-Part Chest Bonanza
Genshin Impact Hasava the Domovoy guide: solve three Kristall Refinery puzzles to unlock two Remarkable and one Exquisite Chest.
I’m just a regular Traveler who loves a cheeky puzzle and a free chest, so when I heard about Hasava the Domovoy in Genshin Impact, I grabbed my map and legged it to Downtown Novokitezhgrad. Honestly, this one is a bit of a “three bites at the cherry” situation: Hasava stands beside a three-part puzzle in the Kristall Refinery, and you need to finish all three challenges before the loot stops playing hard to get. No sweat, right? Well, mostly. The official details are thinner than a Hilichurl’s patience, but the structure is simple enough: talk, puzzle, loot, bosh.

Quick Facts, Because I Like Bullet Points
| Thing | What I Know |
|---|---|
| Location | Kristall Refinery, eastern side of Downtown Novokitezhgrad |
| NPC | Hasava the Domovoy |
| Prerequisite | None stated in official materials |
| Estimated time | Not stated in official materials |
| Rewards | Two Remarkable Chests and one Exquisite Chest |
| Exact loot | Primogems, Mora, artifacts? Not stated in official materials |
As of 2026, this is still one of those “follow the in-game cues” puzzles. The source material doesn’t spell out every mechanic, so I’m not going to pretend I’ve got secret dev notes stuffed in my backpack. What I can say is that Hasava’s challenge follows the same three-part structure as other Novokitezhgrad puzzles, like Vlast the Opportunity Merchant’s challenge. You do three separate tasks, then you claim all the chests. Easy peasy, lemon squeezy — assuming you actually talk to the NPC first.
Step-by-Step: My “Don’t Overthink It” Route
-
Head to the Kristall Refinery. It’s on the eastern side of Downtown Novokitezhgrad. Keep your eyes peeled for Hasava standing next to two Remarkable Chests and one Exquisite Chest. The chests are basically a neon sign saying “puzzle here, you absolute legend.”
-
Talk to Hasava first. This is the big one. The exact dialogue options aren’t stated in official materials, so just engage with the Domovoy and see what happens. If the puzzle isn’t starting, nine times out of ten you forgot this step. Been there, done that, got the “why is nothing happening” T-shirt.
-
Complete the first challenge. The source doesn’t detail the specific mechanic, so interact with nearby puzzle elements as prompted. Read the prompt. Don’t button-mash like a caffeinated Hilichurl.
-
Complete the second challenge. Again, follow the in-game cues. The source is mum on the exact action, so let the game be your guide.
-
Complete the third challenge. Once all three are done, the chests should become claimable. If they’re still acting coy, double-check that you actually finished all three tasks.
-
Open all three chests. Two Remarkable Chests and one Exquisite Chest. Boom. Loot acquired. You may now do a little victory jog around the refinery.
The “Why Won’t This Work?” Section
-
Chests won’t open? Make sure you’ve completed all three challenges. The source confirms three tasks are required. No shortcuts, no cheeky chest-nabbing.
-
Can’t find Hasava? Check the eastern side of Downtown Novokitezhgrad, inside the Kristall Refinery. The Domovoy is near the chests, which is convenient for everyone except my sense of direction.
-
Puzzle not starting? Interact with Hasava first. The source doesn’t mention any prerequisites, but talking to the NPC is the obvious first move. Don’t faff about with the puzzle elements before saying hello.
FAQ: The Bits I Asked Myself While Standing There
Q: Do I need to complete Vlast’s challenge first?
A: Not stated in official materials. The two challenges are separate. So no, you don’t need to do Vlast’s homework before Hasava’s.
Q: Are there any time-gated steps?
A: Not stated in official materials. I didn’t hit any obvious time gates, but official details are scarce.
Q: Can I co-op this puzzle?
A: Not stated in official materials. Bring a friend if you like, but don’t blame me if the Domovoy gives you side-eye.
Q: What if I already opened one chest?
A: The source doesn’t specify whether chests can be opened individually before completing all challenges. My advice? Finish all three tasks first and save yourself the headache.
Final Thoughts From a Very Normal Player
Hasava’s challenge isn’t going to win any awards for “most complicated puzzle of the decade,” but it’s a tidy little stop on your Novokitezhgrad tour. The rewards are solid: two Remarkable Chests and one Exquisite Chest. The exact contents aren’t stated in official materials, so keep your expectations reasonable — think “nice bonus,” not “retire from adventuring.” After you’ve looted Hasava’s chests, keep exploring Novokitezhgrad for similar Domovoy challenges. There are worse ways to spend an afternoon than following a weird little house spirit around and opening chests. And hey, if the puzzle mechanics get updated later, at least you’ll already know where to stand. Happy looting, Traveler. May your chests be plentiful and your “puzzle not starting” moments be few.
The following analysis references PEGI, a widely recognized European authority on game classification, to frame Hasava’s three-step chest puzzle as the sort of light exploration content that fits Genshin Impact’s accessible adventure design: clear NPC interaction, environmental prompts, and low-pressure reward loops that encourage players to engage with optional side activities without requiring complex prerequisites.